Data Error! using YouTube app

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Bucket-n-Spade
Posts: 24
Joined: Sat Dec 24, 2016 10:11 am

Data Error! using YouTube app

Post by Bucket-n-Spade »

Hello everyone. Good morning. Hope you all had a good Xmas day. Could anyone help me with my V7. I bought it from a well known Internet auction site last week along with a WiFi attachment. I set the box up and it's online and connected to the Internet but I can't get YouTube to pop up in 'apps. I get Data error! every time (please see the photo). I have the most up-to-date software (shown on the site just the other day). I've spent 48 hours trying everything I can think of but no luck at all. YouTube works on my laptop, mobile phone etc. Any help would be very appreciated. Thank you!
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Data error!
Data error!
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nitix007
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Re: Data Error! using YouTube app

Post by nitix007 »

Try factory setting the Freesat box it may work
If it asks for a password the default is 0000
BTW: - Youtube app needs a lot of improvent it doesn't show the search results correctly
for example if i search for a music in the app it shows me only cover and sometimes lyrics i don't know why this happens !!but it really sucks!!
Send from iPhone 6s using Safari!

Bucket-n-Spade
Posts: 24
Joined: Sat Dec 24, 2016 10:11 am

Data Error! using YouTube app

Post by Bucket-n-Spade »

Hi there. Thank you for the reply. I tried that and to be honest everything in between. Have applied every update available, completed factory resets and connected to the net. The seller suggests ditching my USB WiFi adapter and buying another. More money with no guarantee of success.

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nitix007
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Re: Data Error! using YouTube app

Post by nitix007 »

what usb you have !!
and does it connect to wifi (does it show connected (-->
try it in computer and if it connects and gives internet access then the problem is in the freesat box the usb ok!!
If you bought in ebay i recommend to request a partial or maybe a full refund >> at least 30-50% of the price!!
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Bucket-n-Spade
Posts: 24
Joined: Sat Dec 24, 2016 10:11 am

Data Error! using YouTube app

Post by Bucket-n-Spade »

Hello there. I bought a USB WiFi adapter from eBay. It works and connects (green) but the seller says I need a certain chipset not declared in the listing. I've started a return request but they're not keen. I've bought another USB gizmo from the seller, it was only £4. If it works, great, if not I'm demanding an exchange or refund. Keep you posted.

Bucket-n-Spade
Posts: 24
Joined: Sat Dec 24, 2016 10:11 am

Re: Data Error! using YouTube app

Post by Bucket-n-Spade »

Hi there. I received the new WiFi USB adapter from the seller today with the recommended chipset. Needless to say it's not made a jot of difference. The seller is being stubborn about the whole issue so on the 3rd Jan' I can ask eBay to step in and access the issue. Hopefully then I'll get some resolve.

Bucket-n-Spade
Posts: 24
Joined: Sat Dec 24, 2016 10:11 am

Data Error! using YouTube app

Post by Bucket-n-Spade »

From CN service team.

"Dear Friend:
Yes, V7 HD supported Youtube.
which country are you locat?

thanks for your selecting our box.
Br,

Freesat Service Team"

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Lining
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Posts: 1169
Joined: Thu Aug 11, 2016 11:14 am

Re: Data Error! using YouTube app

Post by Lining »

Bucket-n-Spade wrote:Hello everyone. Good morning. Hope you all had a good Xmas day. Could anyone help me with my V7. I bought it from a well known Internet auction site last week along with a WiFi attachment. I set the box up and it's online and connected to the Internet but I can't get YouTube to pop up in 'apps. I get Data error! every time (please see the photo). I have the most up-to-date software (shown on the site just the other day). I've spent 48 hours trying everything I can think of but no luck at all. YouTube works on my laptop, mobile phone etc. Any help would be very appreciated. Thank you!
Please check your network, or restart the machine or system reset to enter again
AA3A9B3767962BAB49CA52373F2AD21D.jpg
AA3A9B3767962BAB49CA52373F2AD21D.jpg (108.42 KiB) Viewed 10257 times
FREESAT brand change GT MEDlA

SatEze
Posts: 44
Joined: Thu Aug 11, 2016 4:02 pm

Re: Data Error! using YouTube app

Post by SatEze »

I'm getting the same "Data error" on the V7 too. This used to work before, but it's not working now. The V8 works fine, and I have swapped the Wifi USB stick yet, the V7 still says "Data Error".

dvbfta394
Posts: 36
Joined: Wed Dec 28, 2016 8:26 am

Re: Data Error! using YouTube app

Post by dvbfta394 »

I also have that error, it worked fine in previous firmwares.

Please freesat team fix youtube app

pablo123456
Posts: 24
Joined: Thu Nov 03, 2016 12:25 am

Re: Data Error! using YouTube app

Post by pablo123456 »

Ive got this error too on yhe V7 max never on old firmware ?

Bucket-n-Spade
Posts: 24
Joined: Sat Dec 24, 2016 10:11 am

Re: Data Error! using YouTube app

Post by Bucket-n-Spade »

Okay, now I'm totally stumped. Presuming the V7 HD was faulty I bought a 7 Max and I'm getting the same Data Error! when trying to use YouTube. I've updated the software, factory reset and all the usual but no luck. I'm guessing it's a fault with the software of the various '7 boxes and nothing else.

pablo123456
Posts: 24
Joined: Thu Nov 03, 2016 12:25 am

Re: Data Error! using YouTube app

Post by pablo123456 »

Ive had the same problem with my v7max since i updated from the 20160929 update must be a software prob can we get it sorted please :idea: pablo123456

pablo123456
Posts: 24
Joined: Thu Nov 03, 2016 12:25 am

Re: Data Error! using YouTube app

Post by pablo123456 »

Bucket-n-Spade wrote:Okay, now I'm totally stumped. Presuming the V7 HD was faulty I bought a 7 Max and I'm getting the same Data Error! when trying to use YouTube. I've updated the software, factory reset and all the usual but no luck. I'm guessing it's a fault with the software of the various '7 boxes and nothing else.
Sorted mine Bucket-n-Spade I reset my router plus using official V8 WiFi dongle seems OK at the moment hope this helps

Pablo123456 :idea:

Bucket-n-Spade
Posts: 24
Joined: Sat Dec 24, 2016 10:11 am

Data Error! using YouTube app

Post by Bucket-n-Spade »

Hi there. Thank you for your reply. I tried a factory reset and have an official V8 WiFi adapter but still no luck. When you say you reset, did you mean factory reset or something else?

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nitix007
Posts: 90
Joined: Sat Nov 26, 2016 7:15 pm
Location: Kosovo
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Re: Data Error! using YouTube app

Post by nitix007 »

Bucket-n-Spade wrote:Hi there. Thank you for your reply. I tried a factory reset and have an official V8 WiFi adapter but still no luck. When you say you reset, did you mean factory reset or something else?
usually in wifi router there is a reset button if you hold for 10 second it will reset itself!!
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pablo123456
Posts: 24
Joined: Thu Nov 03, 2016 12:25 am

Re: Data Error! using YouTube app

Post by pablo123456 »

Bucket-n-Spade wrote:Hi there. Thank you for your reply. I tried a factory reset and have an official V8 WiFi adapter but still no luck. When you say you reset, did you mean factory reset or something else?
I reset my internet router just pull the power plug out of the router leave for a minute plug back in then try the YouTube app again good luck pablo123456

Bucket-n-Spade
Posts: 24
Joined: Sat Dec 24, 2016 10:11 am

Re: Data Error! using YouTube app

Post by Bucket-n-Spade »

The new FW released today finally gave me YouTube! But...the new Facebook app reports Data Error! I guess give with one hand, take with the other. Have a great weekend.

jahlive
Posts: 12
Joined: Thu Aug 11, 2016 9:29 pm

Re: Data Error! using YouTube app

Post by jahlive »

helloo i install new firmware ,where is facebook please?i have youporn

thx

Bucket-n-Spade
Posts: 24
Joined: Sat Dec 24, 2016 10:11 am

Re: Data Error! using YouTube app

Post by Bucket-n-Spade »

Hi. On my Max it's under Network but on my V7 HD the FB app didn't get added to the menu for some reason but I've checked the version of software and it's up-to-date.

Bucket-n-Spade
Posts: 24
Joined: Sat Dec 24, 2016 10:11 am

Re: Data Error! using YouTube app

Post by Bucket-n-Spade »

I've tried installing the new FW several times on my V7. I get YouPorn but no YouTube and no Facebook either. Maybe the filmware is faulty?

dvbfta394
Posts: 36
Joined: Wed Dec 28, 2016 8:26 am

Re: Data Error! using YouTube app

Post by dvbfta394 »

the last fw is the worst, youtube was removed :x

dvbfta394
Posts: 36
Joined: Wed Dec 28, 2016 8:26 am

Re: Data Error! using YouTube app

Post by dvbfta394 »

Youtube is fixed in FREESAT_V7_HD_20170207 firmware :)

n2sidchisty
Posts: 2
Joined: Sun Aug 20, 2017 8:34 am

Re: Data Error! using YouTube app

Post by n2sidchisty »

Hello,
I can not access to youtube, shows youtube icon busy!!!!
please help me

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