Freesat V7 HD No Signal

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esfomeado
Posts: 7
Joined: Sat Sep 08, 2018 11:53 am

Freesat V7 HD No Signal

Post by esfomeado »

Hi,

I have a Freesat v7 HD running the latest firmware and the signal was no quality. The signal strength is only 60%.
I tried the same settings with the same satellite on another V7 HD and it works just fine.

Anyone knows what may be the problem?

Thanks

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Marsat
Posts: 748
Joined: Tue Jun 19, 2018 6:52 am
Location: Miami

Re: Freesat V7 HD No Signal

Post by Marsat »

esfomeado wrote:Hi,

I have a Freesat v7 HD running the latest firmware and the signal was no quality. The signal strength is only 60%.
I tried the same settings with the same satellite on another V7 HD and it works just fine.

Anyone knows what may be the problem?

Thanks
60% Signal is NO signal

You may want to try a factory reset, still the same do a flash recovery
still at 60% and another decoder works you may have a blown tuner

esfomeado
Posts: 7
Joined: Sat Sep 08, 2018 11:53 am

Re: Freesat V7 HD No Signal

Post by esfomeado »

Marsat wrote:
esfomeado wrote:Hi,

I have a Freesat v7 HD running the latest firmware and the signal was no quality. The signal strength is only 60%.
I tried the same settings with the same satellite on another V7 HD and it works just fine.

Anyone knows what may be the problem?

Thanks
60% Signal is NO signal

You may want to try a factory reset, still the same do a flash recovery
still at 60% and another decoder works you may have a blown tuner
Already did a factory reset and a flash recovery but the problem persists.

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Marsat
Posts: 748
Joined: Tue Jun 19, 2018 6:52 am
Location: Miami

Re: Freesat V7 HD No Signal

Post by Marsat »

esfomeado wrote:
Already did a factory reset and a flash recovery but the problem persists.
Unless you tried to use a 3rd party software this decoder has no issues. I can tell you because I sold over 100's on az last year. No returns or claim whatsoever.
So we incline to hardware problem, either a short on the connector (female), because you are saying with other V7 works so I assume that you are using the same wire, or the tuner is bad

esfomeado
Posts: 7
Joined: Sat Sep 08, 2018 11:53 am

Re: Freesat V7 HD No Signal

Post by esfomeado »

I bought a few and never had a problem with any of them except this one.
Yes i use the same wired. I opened the box and didn't see anything that was burned.
Guess i will have to buy a new one.

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Marsat
Posts: 748
Joined: Tue Jun 19, 2018 6:52 am
Location: Miami

Re: Freesat V7 HD No Signal

Post by Marsat »

esfomeado wrote:I bought a few and never had a problem with any of them except this one.
Yes i use the same wired. I opened the box and didn't see anything that was burned.
Guess i will have to buy a new one.
Just static can ruin the decoder chip and you will see "burning" mark. It depolarize the tuner chip inside but not burn as like fire. Burn as broken

Thihawatha
Posts: 16
Joined: Mon Feb 26, 2018 8:21 am

Re: Freesat V7 HD No Signal

Post by Thihawatha »

I am a Civil Engineer and works with sat receivers every day.
Your Problem with your Freesat V7 HD where you have no signal Can
be that In The settings for the Diseqc ports can be tricky.
If you are using diseqc that is. But there are settings for your LNB's
if you happen to set the settings eg.... LNB Frequency Universal
(9750-10700) instead of (9750-10600) you run into a problem.
I am not saying that you are doing this, but it happened to me by
mistake ! You can use a multimeter and check if you have power out
to the LNB to start with.
Regards
TG

WantFreesatV7
Posts: 15
Joined: Fri Aug 31, 2018 2:15 pm

Re: Freesat V7 HD No Signal

Post by WantFreesatV7 »

Check the 13/18VDC power from the switch and the receiver - I've had a switch go bad too.

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Lining
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Posts: 1169
Joined: Thu Aug 11, 2016 11:14 am

Re: Freesat V7 HD No Signal

Post by Lining »

Can you tell me if you only have signal strength, no signal quality and no signal for all the programs? Have video private send me to look
FREESAT brand change GT MEDlA

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Lining
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Posts: 1169
Joined: Thu Aug 11, 2016 11:14 am

Re: Freesat V7 HD No Signal

Post by Lining »

Can you tell me if you only have signal strength, no signal quality and no signal for all the programs? Have video private send me to look
FREESAT brand change GT MEDlA

flody1
Posts: 30
Joined: Sat Nov 12, 2016 7:55 pm
Location: usa

Re: Freesat V7 HD No Signal

Post by flody1 »

I hope u get it going.

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