GTMEDIA_V8 Series Bug Tracking System

[tanka]

V8x Stuck on boot.Received the v8x and v8uhd.About v8uhd setup the box scan all satellites from 133 west to 30west.And about all scans working no problems net working good biss keys very good and fast.Sofcam ccam all good .I use the last firmware on the box 20200717.About the V8x loading the new firmware 20200716 and the v8nova orange channel list stuck on boot.Then flash the box firmware 20200716 and 20200709 (Flash.bin) and not working.I have all the tools for RS232 but missing the firmware for that.(To all the moderators if possibel giveme one answer about that.Thank you.)About the time on the v8UHD nothing for usa and Canada.But I did manual.

[cpr43]

V8x Stuck on boot.Received the v8x and v8uhd.About v8uhd setup the box scan all satellites from 133 west to 30west.And about all scans working no problems net working good biss keys very good and fast.Sofcam ccam all good .I use the last firmware on the box 20200717.About the V8x loading the new firmware 20200716 and the v8nova orange channel list stuck on boot.Then flash the box firmware 20200716 and 20200709 (Flash.bin) and not working.I have all the tools for RS232 but missing the firmware for that.(To all the moderators if possibel giveme one answer about that.Thank you.)About the time on the v8UHD nothing for usa and Canada.But I did manual.

I know you have being around for some time. You need to keep trying the USB process first. Trying different firmwares and with different sizes (4-8 GB) USB devices. Here are some instructions from Feralkiwi. Go over and over and try:

flash.bin recovery is done like this.

Place a copy of the unpacked software (the .bin file) on a USB stick and rename it "flash.bin"
With the USB in the unit, power on while repeat pressing "Menu" on the remote.
The unit should reload the software.

Also other users say that you must use a USB stick, not a card holder etc and that stick must be 32Gb or under.
Use the rear USB port on units that have two ports.

I have had units that will not recover.
Try using the same software as was in the unit when it crashed, not the new update software.
You must use the correct software, ie that for the V7HD for the V7HD etc, not software for any other freesat units.

Try even older software as the file for flash.bin.

Look at the LED in the USB stick. When the TV shows the message "USB Upgrade, do not turn off" you should see the LED on the USB flash as the file is loaded.
The USB LED should also flash a few times as the unit first powers on and looks at it.
Also users have said to use the rear USB port for this on V8 units.

Good luck

New information: Users are reporting that naming the file "Flash.bin" with a capital has worked where "flash.bin" has not.

[Feralkiwi]

V8UHD channel List odd error.

Repeat pressing of the "OK" button makes the list display in error.
this also happens at random from other channels to other random corrupted lists.
I have been able to repeat this starting with a 1080i DVB-T channel.
Below is a gif showing the error.
The channels displayed are the first 6 on my favorites list "My Stuff".
Sometime the 6 channel names displayed are from other lists, including a radio channel. See pic below gif.
These names are all from the DVB-T channel list, both the TV and the one radio channel.
These names form other lists clear if you press "Down".

Already reported to alex_c

Owen
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.

OddChannelList.gif (3.07 MiB) Viewed 32373 times

OddOther.jpg (52.56 KiB) Viewed 32373 times

.
.
A second issue with the Channel List.
If the number of channel ends with a zero (30,40,50,60 etc) the pressing the "Right" button will get you stuck on the last channel.
This does not happen if the number of channels does not end with zero.

Please ignore the changing video in the background, getting all the screen shots I need for the .gif takes time.

Also reported to alex_c
Priority Low, not a big problem.

Owen
.
.

LeftChList.gif (3.94 MiB) Viewed 32371 times

[tanka]

Cpr 43 first thank you.I try but not luck for now.I keep trying.Thank you

[owhite47]

v8uhd slow to decode certain tp's such as:
3920v-30000-5/6-8psk
3980v-30000-5/6-8psk
4080v-30000-5/6-8psk
4100h-30000-5/6-8psk

[alex.c]

v8uhd slow to decode certain tp's such as:
3920v-30000-5/6-8psk
3980v-30000-5/6-8psk
4080v-30000-5/6-8psk
4100h-30000-5/6-8psk

This is 101W, right?
Will add more keys to reduce the time.
Thank you.

[owhite47]

Ok thanks I figure if the keys are in the machine it would reduce the time for the machine looking for them.

[Bellman]

v8uhd slow to decode certain tp's such as:
3920v-30000-5/6-8psk
3980v-30000-5/6-8psk
4080v-30000-5/6-8psk
4100h-30000-5/6-8psk

3980v-30000-5/6-8psk You mean 3980 H -30000-5/6-8psk as there is no 3980v on 101w That will be fixed in next firmware

[owhite47]

ok thanks for all you do

[spc412]

One bug that really "bugs me" in my v8UHD, is that you have to delete ALL channels, instead of just one particular channel of one satellite. Or i want to delete all channels from an specific satellite, and i cant, because the only option i have, is to delete ALL channels from ALL satellites, and i dont want that, i just want to delete channels from 1 specific satellite.

Another one:
The info banner, i really need the signal and quality % bars on the info banner, like the v8x.

Also: No encryption displayed. You dont know if the channel is power vu, biss, FTA, irdeto etc etc etc because there isnt any information about this on the info banner.

Another one: On the Autobiss function: when i find a Biss wildfeed, you have the option to select OK or Cancel Autobiss, so i select OK, then 2-5 minutes later "SEED UPLOADED" on screen, 5 seconds later this banner dissapeared, and if i STAY on this channel, i have black screen for 10-15 or more minutes, I HAVE TO CHANGE channel and the returned to the wildfeed channel to get picture on screen. if i stay on the channel, no cw loaded and no picture. As soon as i change channel and get back, everything worked correctly.

If i find some more bugs, i'll let you know
Thanks

RamboHack

I also would like to see these changes in next firmware update

[JSat]

The problem with diseqc 1.1 persists in the V8 UHD. When I change channels going to another Satellite, there is no signal on the other Satellite selected on another diseqc port

[Feralkiwi]

The problem with diseqc 1.1 persists in the V8 UHD. When I change channels going to another Satellite, there is no signal on the other Satellite selected on another diseqc port

Please what is your DiSEqC setup?

eg: part of my set up.
Box----8 Port DiSEqC 1.0 Port 5 ---- DiSEqC 1.0 ---- port 1 ---- LNB 10750 160e
. . . . . . . . . . . . . . . \ . . . . . . . . . . . . . . \ ---- port 1 22kHz "ON" ---- LNB 10750 (twin LNB) 156e
. . . . . . . . . . . . . . . \ . . . . . . . . . . . . . . \ ---- Port 2 ---- 22kHz switch "OFF" ---- LNB 5150 166e
. . . . . . . . . . . . . . . \ . . . . . . . . . . . . . . \ ---- Port 2 ---- 22kHz switch "ON" ---- LNB 10750 166e
. . . . . . . . . . . . . . . \ . . . . . . . . . . . . . . \ ---- Port 3 ---- LNB 9750/10600 180e
. . . . . . . . . . . . . . . \ . . . . . . . . . . . . . . \ ---- Port 4 -----LNB 5150 move dish (move controller not in LNB cable)
. . . . . . . . . . . . . . . \--Port 4 ---- DiSEqC 1.0 ----Port 1 ---- LNB 5015 105.5e
. . . . . . . . . . . . . . . \ . . . . . . . .. . . . . . \ ---- Port 2 --- LNB Unicable 5150 100.5e
. . . . . . . . . . . . . . . .\ . . . . . . . . . . . . . .\----- Prot 3 --- LNB 10750 Test dish.
. . . . . . . . . . . . . . . .\--Port 7 ----------------------------------LNB 13000 166e vertical only large dish
. . . . . . . . . . . . . . . . \--Port 8 --- DiSEcQ 1.0 --- Port 4 --- USALS Mover LNB 9750/10600 152-180e
etc

It may be easier to use paper and upload a picture.

Owen

[juan_vale]

V8x Audio problem.
This is a small problem and has a work around but needs attention. When using a channel which has 2nd audio (58w for example Eng/Spa) the first audio works fine. Selecting the 2nd audio you loose sound and have to go up/down a channel to get the 2nd audio. Same happens when you go back to first audio, no sound until you go up/down a channel. It seems the setting is set, but not applied until you change channel. I tested a V7HD and it does not have this problem.

[alex.c]

V8x Audio problem.
This is a small problem and has a work around but needs attention. When using a channel which has 2nd audio (58w for example Eng/Spa) the first audio works fine. Selecting the 2nd audio you loose sound and have to go up/down a channel to get the 2nd audio. Same happens when you go back to first audio, no sound until you go up/down a channel. It seems the setting is set, but not applied until you change channel. I tested a V7HD and it does not have this problem.

OK, please record the ts file, I can fix this bug.thankyou.

[przeeemek1]

OK, please record the ts file, I can fix this bug.thankyou.

I reported the same error some time ago. how to record a TS file?

[juan_vale]

OK, please record the ts file, I can fix this bug.thankyou.

I reported the same error some time ago. how to record a TS file?

I sent the TS recording to @alex.c so he will work on it. If you are using the V8x (or other V7 or V8 stbs) go to MENU > TOOLS > RECORD. Then you select the satellite and transponder and the recording time, it is set for 2 minutes, but I made a recording of 5 minutes in this case. When you have the recording on the USB memory stick then upload it to a cloud server and send the link details to whoever is asking for the file. The 5 minute recording was 1.14Gb. You must have the USB memory plugged in for RECORD to be active.

[daabir]

Hola a todos.
He comprado una lista IPTV m3u para ponerla en el XTREAM de mi V8 HONOR pero no he conseguido que funcione. Carga la lista de canales pero no abre ninguno. Otras veces al cargar la lista aparece mensaje de error. La lista funciona porque la he probado en mi celular. Lo he intentado con otras listas de prueba de 24 horas y tampoco han funcionado.

Esta es la configuración de mi fichero "xtream.tex":

url = http://xxxxx.xxx (también lo he probado quitando "http://")
port = xxxxx (el que me indica el proveedor, normalmente 8880. Tambien he probado poniendo 0)
user = xxxxxxxxx
password = xxxxxxxxx

Agradecería un poco de ayuda. Gracias.
Saludos.

[Cluster.One]

V8x Audio problem.
This is a small problem and has a work around but needs attention. When using a channel which has 2nd audio (58w for example Eng/Spa) the first audio works fine. Selecting the 2nd audio you loose sound and have to go up/down a channel to get the 2nd audio. Same happens when you go back to first audio, no sound until you go up/down a channel. It seems the setting is set, but not applied until you change channel. I tested a V7HD and it does not have this problem.

I also noticed this problem on V8X but on ARTE channel (Hotbird 13°E) which has more of three audios, everything works well and audios are heard immediately upon track change

I don't know if this information can be useful:

Arte has more of three dolby AC3 audio channels, while the channels where I found this defect are feeds in which the audio is only mpeg, feed was biss encrypted but made clear, Arte is FTA

This is the log of TS recording of feed:

note: even if all the audio shows English, in reality many are in other languages and were still active

General
ID : 1 (0x1)
Complete name : D:\PVRS\10961-V-9874-09-08-2020 13-52-05.ts
Format : MPEG-TS
File size : 301 MiB
Duration : 1 min 59 s
Overall bit rate mode : Variable
Overall bit rate : 21.0 Mb/s

Video
ID : 512 (0x200)
Menu ID : 1 (0x1)
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Main@L4
Codec ID : 27
Language : English
Encryption : Encrypted

Audio #1
ID : 51 (0x33)
Menu ID : 1 (0x1)
Format : MPEG Audio
Codec ID : 3
Compression mode : Lossy
Language : English
Encryption : Encrypted

Audio #2
ID : 52 (0x34)
Menu ID : 1 (0x1)
Format : MPEG Audio
Codec ID : 3
Compression mode : Lossy
Language : English
Encryption : Encrypted

Audio #3
ID : 53 (0x35)
Menu ID : 1 (0x1)
Format : MPEG Audio
Codec ID : 3
Compression mode : Lossy
Language : English
Encryption : Encrypted

Audio #4
ID : 54 (0x36)
Menu ID : 1 (0x1)
Format : MPEG Audio
Codec ID : 3
Compression mode : Lossy
Language : English
Encryption : Encrypted

Audio #5
ID : 55 (0x37)
Menu ID : 1 (0x1)
Format : MPEG Audio
Codec ID : 3
Compression mode : Lossy
Language : English
Encryption : Encrypted

Audio #6
ID : 56 (0x38)
Menu ID : 1 (0x1)
Format : MPEG Audio
Codec ID : 3
Compression mode : Lossy
Language : English
Encryption : Encrypted

Audio #7
ID : 57 (0x39)
Menu ID : 1 (0x1)
Format : MPEG Audio
Codec ID : 3
Compression mode : Lossy
Language : English
Encryption : Encrypted

Audio #8
ID : 58 (0x3A)
Menu ID : 1 (0x1)
Format : MPEG Audio
Codec ID : 3
Compression mode : Lossy
Language : English
Encryption : Encrypted

Menu
ID : 48 (0x30)
Menu ID : 1 (0x1)
Duration : 1 min 59 s
List : 512 (0x200) (AVC, English) / 51 (0x33) (MPEG Audio, English) / 52 (0x34) (MPEG Audio, English) / 53 (0x35) (MPEG Audio, English) / 54 (0x36) (MPEG Audio, English) / 55 (0x37) (MPEG Audio, English) / 56 (0x38) (MPEG Audio, English) / 57 (0x39) (MPEG Audio, English) / 58 (0x3A) (MPEG Audio, English) / 69 (0x45) ()
Language : English / English / English / English / English / English / English / English / English
Service name : IPF ASI
Service provider : Imagine Communications
Service type : advanced codec HD digital television

If you tell me where I can upload TS recording without registering, I can send if you need it

best regards

[alex.c]

V8x Audio problem.
This is a small problem and has a work around but needs attention. When using a channel which has 2nd audio (58w for example Eng/Spa) the first audio works fine. Selecting the 2nd audio you loose sound and have to go up/down a channel to get the 2nd audio. Same happens when you go back to first audio, no sound until you go up/down a channel. It seems the setting is set, but not applied until you change channel. I tested a V7HD and it does not have this problem.

I also noticed this problem on V8X but on ARTE channel (Hotbird 13°E) which has more of three audios, everything works well and audios are heard immediately upon track change

I don't know if this information can be useful:

Arte has more of three dolby AC3 audio channels, while the channels where I found this defect are feeds in which the audio is only mpeg, feed was biss encrypted but made clear, Arte is FTA

This is the log of TS recording of feed:

note: even if all the audio shows English, in reality many are in other languages and were still active

General
ID : 1 (0x1)
Complete name : D:\PVRS\10961-V-9874-09-08-2020 13-52-05.ts
Format : MPEG-TS
File size : 301 MiB
Duration : 1 min 59 s
Overall bit rate mode : Variable
Overall bit rate : 21.0 Mb/s

Video
ID : 512 (0x200)
Menu ID : 1 (0x1)
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Main@L4
Codec ID : 27
Language : English
Encryption : Encrypted

Audio #1
ID : 51 (0x33)
Menu ID : 1 (0x1)
Format : MPEG Audio
Codec ID : 3
Compression mode : Lossy
Language : English
Encryption : Encrypted

Audio #2
ID : 52 (0x34)
Menu ID : 1 (0x1)
Format : MPEG Audio
Codec ID : 3
Compression mode : Lossy
Language : English
Encryption : Encrypted

Audio #3
ID : 53 (0x35)
Menu ID : 1 (0x1)
Format : MPEG Audio
Codec ID : 3
Compression mode : Lossy
Language : English
Encryption : Encrypted

Audio #4
ID : 54 (0x36)
Menu ID : 1 (0x1)
Format : MPEG Audio
Codec ID : 3
Compression mode : Lossy
Language : English
Encryption : Encrypted

Audio #5
ID : 55 (0x37)
Menu ID : 1 (0x1)
Format : MPEG Audio
Codec ID : 3
Compression mode : Lossy
Language : English
Encryption : Encrypted

Audio #6
ID : 56 (0x38)
Menu ID : 1 (0x1)
Format : MPEG Audio
Codec ID : 3
Compression mode : Lossy
Language : English
Encryption : Encrypted

Audio #7
ID : 57 (0x39)
Menu ID : 1 (0x1)
Format : MPEG Audio
Codec ID : 3
Compression mode : Lossy
Language : English
Encryption : Encrypted

Audio #8
ID : 58 (0x3A)
Menu ID : 1 (0x1)
Format : MPEG Audio
Codec ID : 3
Compression mode : Lossy
Language : English
Encryption : Encrypted

Menu
ID : 48 (0x30)
Menu ID : 1 (0x1)
Duration : 1 min 59 s
List : 512 (0x200) (AVC, English) / 51 (0x33) (MPEG Audio, English) / 52 (0x34) (MPEG Audio, English) / 53 (0x35) (MPEG Audio, English) / 54 (0x36) (MPEG Audio, English) / 55 (0x37) (MPEG Audio, English) / 56 (0x38) (MPEG Audio, English) / 57 (0x39) (MPEG Audio, English) / 58 (0x3A) (MPEG Audio, English) / 69 (0x45) ()
Language : English / English / English / English / English / English / English / English / English
Service name : IPF ASI
Service provider : Imagine Communications
Service type : advanced codec HD digital television

If you tell me where I can upload TS recording without registering, I can send if you need it

best regards

Please just wait the next firmware.
I think it will be fixed in the next firmware.
Thank you.

[Silverose]

Please I got a new GTmedia V8 finder two months ago, it worked for just two weeks and now it doesn't detect signal anymore. I've factory reset but still same, I even upgraded the software to see if that would help but it didn't. Any reason or solution for this?

[Isbaltar]

I'm having a problem with the dark screen on the Telesur HD tp 4139R 4165 SES 6 40.5W ( V8pro2.)
The channel is FTA and this signal is strong, how can I solve this problem.

[alex.c]

I'm having a problem with the dark screen on the Telesur HD tp 4139R 4165 SES 6 40.5W ( V8pro2.)
The channel is FTA and this signal is strong, how can I solve this problem.

Doesn't see anything special.
Please record the TS for us.
Thank you.

[Isbaltar]

Do not see anything, neither audio nor video.
I will record a ts and send it by Mega.

[Delirium]

Ok on V8X

Nothing on V8 PRO 2

Nothing on V8 UHD

[alex.c]

Ok on V8X

Nothing on V8 PRO 2

Nothing on V8 UHD

Great job!
Thank you.