Sat2ip no audio on some channels

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yazer79
Posts: 10
Joined: Thu Jun 14, 2018 7:29 pm

Sat2ip no audio on some channels

Post by yazer79 »

Hi,
Sat2ip has no audio on some channels, the ones that have multiple audio tracks. For example "Polish" & "English"
The ones that have only 1 track work fine.
I tried selecting a different audio, but all audio in the track have 0 bitrate.
How can I fix this? Or it is a firmware problem?

35gh
Posts: 3
Joined: Sat Nov 26, 2022 8:55 am

Re: Sat2ip no audio on some channels

Post by 35gh »

Hi,

I have the same problem and it's very frustrating:
- on some channels, only a single audio track plays, the others can be selected but do not play
- on some others, none of the audio track is working, I get basically video with no sound
- some channels with a single audio track do not have sound at all. Those do not play neither in GTShare
working_track.png
working_track.png (514.54 KiB) Viewed 353 times
working_track_details.png
working_track_details.png (1.03 MiB) Viewed 353 times


VLC does not even try to start streaming the faulty audio tracks. It says basically "0 octet" received.
non_working_track.png
non_working_track.png (325.85 KiB) Viewed 353 times

Note: subtitles are not working neither (they can be selected, but nothing happens)
subtitles.png
subtitles.png (572.38 KiB) Viewed 353 times


Using V8X software V323_202201122 and VLC V3.0.17.3 OSX.

Happy to conduct additional tests and provide logs if required.

Thanks

35gh
Posts: 3
Joined: Sat Nov 26, 2022 8:55 am

Re: Sat2ip no audio on some channels

Post by 35gh »

An Italian user has posted a similar problem here: viewtopic.php?t=21472

35gh
Posts: 3
Joined: Sat Nov 26, 2022 8:55 am

Re: Sat2ip no audio on some channels

Post by 35gh »

It seems the behaviour is somehow related to the preferred audio language in the V8X language menu.
This channel has 2 audio streams: English and Italian
- If I select English in the V8X menu, audio plays when I select English in VLC (Italian track does not work)
- When I select Italian in the V8X menu, nor the Italian nor the English audio tracks work
dual_audio.png
dual_audio.png (216.49 KiB) Viewed 299 times
Note: both are working fine on TV.

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