need help GTC

GTMEDIA_GTX COMBO/GTX Twin/GTCOMBO /GTC /GTS /GTS-PRO /GTT2

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nokia35
Posts: 11
Joined: Fri Oct 05, 2018 10:47 pm

need help GTC

Post by nokia35 »

hello freind i hope you can help me
i have a gtc media with dvb s2 c and t2 and i have flashed with the last firmware .
now it can not normal start or restart ,
WhatsApp Image 2018-11-09 at 15.44.35.jpeg
WhatsApp Image 2018-11-09 at 15.44.35.jpeg (113.61 KiB) Viewed 6232 times
WhatsApp Image 2018-11-09 at 15.44.34.jpeg
WhatsApp Image 2018-11-09 at 15.44.34.jpeg (85.57 KiB) Viewed 6232 times
WhatsApp Image 2018-11-09 at 15.44.34(1).jpeg
WhatsApp Image 2018-11-09 at 15.44.34(1).jpeg (104.75 KiB) Viewed 6232 times
i become this photos and i must typ on the home bottom to go the gtmedia


can you please help me ?

thank you in advance

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cpr43
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Re: need help GTC

Post by cpr43 »


nokia35
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Re: need help GTC

Post by nokia35 »

hi thank you for your answer and i have reflash the box with this tool and with firmware .img but the same problem

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cpr43
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Re: need help GTC

Post by cpr43 »

nokia35 wrote:hi thank you for your answer and i have reflash the box with this tool and with firmware .img but the same problem
One of those colored boxes in the lower part should be for doing a factory reset. keep trying into each one and see if you can find it

nokia35
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Joined: Fri Oct 05, 2018 10:47 pm

Re: need help GTC

Post by nokia35 »

I've tried everything

nothing is helped.
I need a complete firwmare or something like that so I can get the box up and running

nokia35
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Re: need help GTC

Post by nokia35 »

I always have to click on home button, so I can land to the main menu

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cpr43
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Re: need help GTC

Post by cpr43 »

There are 2 images in the download link 32 and 37. Try using version 32 first and see.

nokia35
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Joined: Fri Oct 05, 2018 10:47 pm

Re: need help GTC

Post by nokia35 »

yes i know
i have flashed first the inage with the ending .img and the box restart and nothing change same problem

nokia35
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Re: need help GTC

Post by nokia35 »

hello any help

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cpr43
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Re: need help GTC

Post by cpr43 »

nokia35 wrote:hello any help
have you tried toload image version 32 instead of 37??

nokia35
Posts: 11
Joined: Fri Oct 05, 2018 10:47 pm

Re: need help GTC

Post by nokia35 »

yes i have instelled the version 32 and the same problem

rogivan.santos
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Joined: Mon Mar 12, 2018 10:52 pm

Re: need help GTC

Post by rogivan.santos »

pergunto humildemente ao suporte da gt media como usar essa caixa gtc? porque isso ta complicado não funciona não faz busca nas tps dvb não responte, todo tipo de bugs que existe no mundo esta presente nesta caixa, uma porcaria como que vocês fica tao sossegado diante de um problema tao grave ?

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cpr43
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Re: need help GTC

Post by cpr43 »

nokia35 wrote:yes i have instelled the version 32 and the same problem
Well, you must have a defective unit, sorry

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quark
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Joined: Wed Aug 22, 2018 7:16 pm

Re: need help GTC

Post by quark »

There is no OFFICIAL fix for this problem. This is what I was talking about when I created the patch. There have been a lot of people that have downloaded it and I see many more on other forums who could use it.

You will always have this problem until the developers fix the issue. The patch is only a temporary workaround. You will have the same issue with the next firmware release unless it is fixed by the Freesat developers.

Here are some of your options:

1. You can keep using it the way it is.
2. Never turn it off so it won't go back into the factory test mode.
3. If you have the ability, you can change the img file yourself as I stated in the below link.
4. You can download and install the img file that I patched at the below link.

http://freesat.cn/forum/viewtopic.php?f ... 0f7#p39492

I hope this helps......... Good Luck

nokia35
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Joined: Fri Oct 05, 2018 10:47 pm

Re: need help GTC

Post by nokia35 »

thank you quark for your help
my box work fine again

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quark
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Re: need help GTC

Post by quark »

nokia35 wrote:thank you quark for your help
my box work fine again
Should have waited one more day........

If you used my patched version, you will need to reinstall the official Factory v37 .zip firmware in order to update via OTA to version v39.

They did not fix the factory test mode issue.

nokia35
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Joined: Fri Oct 05, 2018 10:47 pm

Re: need help GTC

Post by nokia35 »

ah ok by every update i must reinstall your image v37

ok i will do it

nokia35
Posts: 11
Joined: Fri Oct 05, 2018 10:47 pm

Re: need help GTC

Post by nokia35 »

quark wrote:
nokia35 wrote:thank you quark for your help
my box work fine again
Should have waited one more day........

If you used my patched version, you will need to reinstall the official Factory v37 .zip firmware in order to update via OTA to version v39.

They did not fix the factory test mode issue.
ok write me here or with pm if you have do it

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quark
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Re: need help GTC

Post by quark »

nokia35 wrote:
ok write me here or with pm if you have do it

Don't reinstall my patched version of v37. You must install the original Factory version of v37 in order for v39 to update.

If you reinstall the patched version, you will be back to v37 and again not able to update to v39.

ONLY use The Factory firmware!

I will not be patching version 39. They have made this box even less user friendly.

nokia35
Posts: 11
Joined: Fri Oct 05, 2018 10:47 pm

Re: need help GTC

Post by nokia35 »

ah ok i see

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quark
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Re: need help GTC

Post by quark »

nokia35 wrote:ah ok i see
nokia35, please see my post:
http://freesat.cn/forum/viewtopic.php?f ... fd0#p42690

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