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EPG no information

Posted: Sat Jan 20, 2018 11:34 am
by arnfsilva
Hi.
I have changed manually the channel order in the channel list file. But when i did it, i lost EPG (electronic program guide) info.
Is this a software bug, or anyone can please tell me how can i resolve the problem?
I send the file attached.

PS: i have only changed the field "default_channel_num=..." in the file.

Thanks in advance for the help.

Re: EPG no information

Posted: Sat Jan 20, 2018 3:16 pm
by Calufacr
Yo lo veo como un error de software ya que el Intelsat 11 y el Intelsat 34 no tienen información, ya le hice todas las recomendaciones dadas por algunos usuarios y el problema persiste. Por el momento en esos Satélites no hay ninguna solución.

Re: EPG no information

Posted: Sat Jan 20, 2018 3:26 pm
by jabaptista
I have the same error on my box.

Re: EPG no information

Posted: Sat Jan 20, 2018 8:24 pm
by arnfsilva
I hope this problem can be fixed soon.

Re: EPG no information

Posted: Sun Jan 21, 2018 4:20 am
by Calufacr
En una lista de errores que alguien hizo pera presentarlo a los desarrolladores lo reporté y no me dio ninguna atención sobre este problema.

Re: EPG no information

Posted: Mon Jan 22, 2018 2:12 am
by alexchen
arnfsilva wrote:Hi.
I have changed manually the channel order in the channel list file. But when i did it, i lost EPG (electronic program guide) info.
Is this a software bug, or anyone can please tell me how can i resolve the problem?
I send the file attached.

PS: i have only changed the field "default_channel_num=..." in the file.

Thanks in advance for the help.
which satellite ? 19.2E?

Re: EPG no information

Posted: Mon Jan 22, 2018 2:16 am
by alexchen
arnfsilva wrote:Hi.
I have changed manually the channel order in the channel list file. But when i did it, i lost EPG (electronic program guide) info.
Is this a software bug, or anyone can please tell me how can i resolve the problem?
I send the file attached.

PS: i have only changed the field "default_channel_num=..." in the file.

Thanks in advance for the help.
we will check it and fix soon.

Re: EPG no information

Posted: Mon Jan 22, 2018 1:06 pm
by jabaptista
alexchen wrote:
arnfsilva wrote:Hi.
I have changed manually the channel order in the channel list file. But when i did it, i lost EPG (electronic program guide) info.
Is this a software bug, or anyone can please tell me how can i resolve the problem?
I send the file attached.

PS: i have only changed the field "default_channel_num=..." in the file.

Thanks in advance for the help.
which satellite ? 19.2E?
For me problem is in 30.0W

Re: EPG no information

Posted: Mon Jan 22, 2018 7:58 pm
by arnfsilva
It's not in satellite. My problem is in dvb-c Turner.

Re: EPG no information

Posted: Tue Jan 23, 2018 1:49 am
by alexchen
arnfsilva wrote:It's not in satellite. My problem is in dvb-c Turner.
Okey, we will try it.

Re: EPG no information

Posted: Wed Jan 24, 2018 4:07 am
by alexchen
alexchen wrote:
arnfsilva wrote:It's not in satellite. My problem is in dvb-c Turner.
Okey, we will try it.
Sorry, we try it in local ,it really OK. and we will release C20.A6.2.31 recently,its fix sorting by IR. please wait. Thank you.
TIM图片20180124120431.jpg
TIM图片20180124120431.jpg (324.91 KiB) Viewed 6266 times

Re: EPG no information

Posted: Sat Feb 10, 2018 6:35 pm
by arnfsilva
This problem isn't still resolved. I'll explain the steps i do:

1) i scan tv channels in dvb-c tunner. It appears all epg info
2) i export the file to a USB pen
3) i edit the file to show one tv channel that is hidden in the list
4) i import the backup file

And it doesn't appear any TV channel epg information. It only says "information not available" all the channels.

Please resolve this problem asap

Re: EPG no information

Posted: Sat Feb 10, 2018 7:55 pm
by Feralkiwi
arnfsilva wrote:This problem isn't still resolved. I'll explain the steps i do:

1) i scan tv channels in dvb-c tunner. It appears all epg info
2) i export the file to a USB pen
3) i edit the file to show one tv channel that is hidden in the list
4) i import the backup file

And it doesn't appear any TV channel epg information. It only says "information not available" all the channels.

Please resolve this problem asap
Is the channel that is hidden the EPG data channel?

Owen

Re: EPG no information

Posted: Sat Feb 10, 2018 8:28 pm
by arnfsilva
No, it's a 4k TV channel. I don't also understand why it's hidden

Re: EPG no information

Posted: Mon Feb 12, 2018 8:27 pm
by arnfsilva
eumesmo wrote:
arnfsilva wrote:No, it's a 4k TV channel. I don't also understand why it's hidden
Tenta a solução que coloquei no Dragteam, é muito estranha a tua situação, na minha funciona.
Enviei mp

Re: EPG no information

Posted: Sat Apr 28, 2018 8:53 am
by butcher0288
Is it possible for someone to help me too ... The EPG on my Box does not work too ...

And the Menu of the channels should have the progam that is playing and the next by channel ...

Re: EPG no information

Posted: Sat Apr 28, 2018 1:55 pm
by Koko1456
I also faced with that problem, epg disappears after import operations. For me temporary fix is: do channels rescan (you should break rescan before it endsj). Epg should comes back.

Re: EPG no information

Posted: Sun Apr 29, 2018 6:04 pm
by butcher0288
Koko1456 wrote:I also faced with that problem, epg disappears after import operations. For me temporary fix is: do channels rescan (you should break rescan before it endsj). Epg should comes back.
Thanks koko it worked ... many thanks . ... another tricky thing of this box ...
:(

One thing that i had in other boxes is that i could see what was playing on the channel in the menu of channels ... it was so good ... like i like this film and this one not so much etc ...

Here we have to go back and forward with menu, change channel, exit, menu again , etc ...