GTC - Astra 19.2° E - issues with some channels

GTMEDIA_GTX COMBO/GTX Twin/GTCOMBO /GTC /GTS /GTS-PRO /GTT2

Moderators: admin, nzl229, GTMedia Team

Post Reply
SFN
Posts: 3
Joined: Fri Mar 09, 2018 2:05 pm
Location: Germany

GTC - Astra 19.2° E - issues with some channels

Post by SFN »

Hi there.

I'm living in Germany and recently purchased a Freesat GTC Android device, used as a receiver for DVB-S with Astra 1 (19.2° East).

After some issues while scanning for channels during setup (it only found about ~180 channels) I read that there were some problems that got fixed in later firmware versions, so I wiped all user data and installed the latest OTA update for the device (C20.A6.2.23) and scanned for channels again - with success.
So, for a moment it worked perfectly and I were able to watch all the accessible channels.

But now, a few hours later, the device says that there's no signal for some channels (but not for all), which is quite suspect, because I didn't changed anything on the configuration meanwhile.
It shouldn't be a problem of the antenna, because those channels are still working on other classic receivers.

Do you have any idea what could be wrong in my case? :$

Thanks in advance for your time.

User avatar
Feralkiwi
网站管理员
Posts: 8339
Joined: Fri Aug 12, 2016 6:51 am
Location: New Zealand

Re: GTC - Astra 19.2° E - issues with some channels

Post by Feralkiwi »

I have had the same problem.

I find this is due to the unit not switching DiSEqC switching correctly.

If you are using DiSEqC switching, this may be your problem too.

Owen
Dishes; 3x3m, 2.4m and 4.1m, 10+ ku, 2 movers, USARLS. V8 Combo, Pro, V8 Golden, Nova V8Pro2, GTC, Super.V7HDs, Combo and V7s V7Plus Finder, Finder-Meter V8X / UHD V7Pro GT/XCombo. Sats 100.5E to 177W. I'm a Sat hobbyist who helps out.

SFN
Posts: 3
Joined: Fri Mar 09, 2018 2:05 pm
Location: Germany

Re: GTC - Astra 19.2° E - issues with some channels

Post by SFN »

Feralkiwi wrote: If you are using DiSEqC switching, this may be your problem too.
No, unfortunately this does not apply to our system as we do not use DiSEqC technology :(
But thank you very much anyway for your response :)

winkmal4
Posts: 12
Joined: Tue Feb 13, 2018 5:42 pm

Re: GTC - Astra 19.2° E - issues with some channels

Post by winkmal4 »

SFN wrote:
Feralkiwi wrote: If you are using DiSEqC switching, this may be your problem too.
No, unfortunately this does not apply to our system as we do not use DiSEqC technology :(
But thank you very much anyway for your response :)
Hey ich bin auch aus Deutschland, welcher Sender verliert denn die Verbindung, dann teste ich es auch mal bei mir.
My Boxes: Freesat GTC, Mecool KIII, VU+ Zero

SFN
Posts: 3
Joined: Fri Mar 09, 2018 2:05 pm
Location: Germany

Re: GTC - Astra 19.2° E - issues with some channels

Post by SFN »

winkmal4 wrote: Hey ich bin auch aus Deutschland, welcher Sender verliert denn die Verbindung, dann teste ich es auch mal bei mir.
Guten Abend, vielen Dank für die Antwort...
Direkt nach dem Update und dem Reset haben alle der nachfolgenden Sender funktioniert, und sie funktionieren auch alle noch mit anderen Receivern (sowohl im Haus, als auch am selben LNB-Anschluss), das sind nur einige Beispiele (+ funktioniert immer noch, - funktioniert nicht mehr), falls du irgendwelche präziseren Informationen benötigst, stehe ich natürlich immer zur Verfügung:
+ ZDF (HD)
+ arte (HD)
+ CNN International
- RTL Television
- n-tv
- Sat.1
- (weitere der typischen Privatsender)

Ich habe leider keine Idee mehr, woran das liegen könnte, da es ja bereits einige Stunden lang zu meiner Zufriedenheit funktioniert hatte.
Ich würde die kleine Box eigentlich eher ungerne zurückgeben, weil alles Andere ja hervorragend funktioniert...

Vielen Dank für den Aufwand.

- SFN

And a short summary in case there are other interested parties, who'd like to follow the events in this thread:
winkmal4 is also from Germany and offered to check out whether he or she is able to replicate my problem somehow.
The user asked for a list of channels, that are currently not working, which I provided above (channels with a plus-sign are some examples that are still working, those that are flagged with a minus-sign are not working any more for me).
Last edited by SFN on Sat Feb 15, 2020 1:05 pm, edited 1 time in total.

winkmal4
Posts: 12
Joined: Tue Feb 13, 2018 5:42 pm

Re: GTC - Astra 19.2° E - issues with some channels

Post by winkmal4 »

SFN wrote:
winkmal4 wrote: Hey ich bin auch aus Deutschland, welcher Sender verliert denn die Verbindung, dann teste ich es auch mal bei mir.
Guten Abend, vielen Dank für die Antwort...
Direkt nach dem Update und dem Reset haben alle der nachfolgenden Sender funktioniert, und sie funktionieren auch alle noch mit anderen Receivern (sowohl im Haus, als auch am selben LNB-Anschluss), das sind nur einige Beispiele (+ funktioniert immer noch, - funktioniert nicht mehr), falls du irgendwelche präziseren Informationen benötigst, stehe ich natürlich immer zur Verfügung:
+ ZDF (HD)
+ arte (HD)
+ CNN International
- RTL Television
- n-tv
- Sat.1
- (weitere der typischen Privatsender)

Ich habe leider keine Idee mehr, woran das liegen könnte, da es ja bereits einige Stunden lang zu meiner Zufriedenheit funktioniert hatte.
Ich würde die kleine Box eigentlich eher ungerne zurückgeben, weil alles Andere ja hervorragend funktioniert...

Vielen Dank für den Aufwand.

- SFN

And a short summary in case there are other interested parties, who'd like to follow the events in this thread:
winkmal4 is also from Germany and offered to check out whether he or she is able to replicate my problem somehow.
The user asked for a list of channels, that are currently not working, which I provided above (channels with a plus-sign are some examples that are still working, those that are flagged with a minus-sign are not working any more for me).
Okay, ich werde es spätestens bis Sonntag testen und dir Feedback geben. Muss leider viel arbeiten momentan.
My Boxes: Freesat GTC, Mecool KIII, VU+ Zero

mr_roba
Posts: 53
Joined: Mon Nov 28, 2016 7:58 pm

Re: GTC - Astra 19.2° E - issues with some channels

Post by mr_roba »

Please try this:
Delete Astra 19.2 E.
Insert it manualy and do Blind Scan.
It helped me on Hotbirs so maybe it help on Astra.

Post Reply

Return to “GTMEDIA GT SERIES (Android DVB & IPTV BOX)”